Sunday, July 01, 2007

Back to the Mundane

Let me suggest something to all of you.

Do Not Fly.
If you do fly,
Do Not Check Your Bags.
If you check your bags,
Don't Say I Didn't Warn You.

If you check your bags, and your flight is canceled or delayed and you don't have your bags, you can't just get on a stand by list as easily, because they also need to find and move your bags.

The horrors, oh, the horrors, of popping out about 1K in tickets, only to find that your flight was canceled, and that they scheduled you for the FOLLOWING day without, of course, notifying you. That was not acceptable, and I had to get to my destination using two different airlines than the one I booked, and giving up the shorter tail end flight, making my brother drive two hours instead of twenty minutes to pick us up.

This, of course, is the 'norm' now.

The problem is, is when did Americans become so complacent with bad service, that they accept 'it's the weather and we can't control the weather' as an excuse for overbooking, lost luggage, bankrupt airlines (probably because of their wonderful customer service) lack of actual PEOPLE to help you when you have issues (try finding an airline representative at a gate, inside security) and a complete disregard for the American flying population that they simply brush off our complaints with an arrogant contempt? Or with canned managerial responses that equate to 'It is not our fault, it's not our fault, it's not our fault, it's never our fault.' It's the equivalent to the Air Force's "It was a weather balloon" explanation for everything from natural phenomena to test flights to things they themselves couldn't figure out.

They also accidentally wiped my daughter and I off of our return flight. /roll eyes/ there is nothing like paying for something, not getting it, and then, being expected to be happy that eventually they got you to where you were going. Imagine buying a red convertible with four seats and when you pick up the car, you get a two door, two seat hard top. No one would put up with it. But we put up with an antiquated airline system run by airline companies that don't seem to care about their passengers. Shoot, some airlines don't even offer cheezy bags of peanuts anymore!

Someone needs to put a swift boot in the airline industry's ass and help them join our century.

Another time, probably my other blog, I'll talk about this past week, the three days I spent in the middle of nowhere Indiana with my brothers and sister and father, visiting my very ill mother. She was expected to pass away, but apparently, no one informed her. You go Ma. But sadly, there is only one destination for her now, and it's not so much a road as a short, dirt path that will reach it's destination soon.

1 comment:

David said...

We drive when we can, but it's a big country, and as you now know, everything is humongously far from here.

Although you're closer to Indiana now than you were, but it's still a bit far to drive unless it's for a long-term and long-planned visit.